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Downtime

Portal API, Portal Search, and 1 other service are down

Jun 27 at 05:52pm BST
Affected services
Portal API
Portal Search
Apple App Store API

Resolved
Jun 27 at 07:08pm BST

We believe the connectivity issues are now resolved and all services have recovered. We will of course continue to monitor the situation.

Updated
Jun 27 at 06:05pm BST

An unplanned issue with our hosting provider means that many of our systems are unreachable currently. We are working to resolve this as quickly as possible. In the meantime you may notice network errors in the Portal app and be unable to access scenes that are not already saved for offline access.

Updated
Jun 27 at 05:56pm BST

Portal Search went down.

Updated
Jun 27 at 05:55pm BST

Apple App Store API went down.

Created
Jun 27 at 05:52pm BST

Portal API went down.